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Get Help with Your Subscription
Guidelines on communicating with Sellers
How do I cancel my subscription?
How do I change the payment method associated with my current subscription?
How do I get in contact with a seller?
How do I know when my box will ship?
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Getting Help with Your Subscription or Cratejoy Account
Gifting a Subscription
Marketplace Gift Recipient FAQ
What browsers does the Cratejoy Marketplace support?
Manage Your Account
How can I change the size, color, or other options on my subscription?
Can I view subscriptions that I purchased from seller's stores under "My Subscriptions"?
Cratejoy Charges on your Credit Card Statement
How do I add a new payment method to my account?
How do I add an address to my account?
See all 22 articles