Settings

"The Zip Code you Supplied Failed Validation" Errors
The result of the CVC, address, and zip/postal code checks are ones that most payment processors pass directly through from the cardholder's ban...
Mon, 1 Apr, 2019 at 6:46 PM
Changing Currency
To change the currency on your store visit your general settings page here: http://my.cratejoy.com/settings/ You can also get there by clicking "Gene...
Mon, 1 Apr, 2019 at 6:46 PM
Changing the Notification Email Address
Go to Notification Settings From the merchant portal, choose Settings from the navigation menu, and Notifications from the dropdown menu. Chan...
Mon, 1 Apr, 2019 at 6:46 PM
Changing your Store URL
Go to General Settings From the merchant portal, choose Settings from the navigation menu, and Domains from the dropdown menu. Change Your Store URL ...
Mon, 1 Apr, 2019 at 6:46 PM
Collecting Phone Numbers/Company Names at Checkout
This article will walk you through on how to customize your storefront checkout to collect phone numbers and company names. This setting applies only t...
Mon, 1 Apr, 2019 at 6:46 PM
Common Credit Card Errors/Declines on the Checkout Page
Why was a charge declined? Declines can happen for a variety of reasons that are determined by the cardholder's bank. Each bank has a system that tak...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy CodeChecker
What is this? Cratejoy CodeChecker Because Cratejoy provides an open platform to design your store front, it is possible that errors may be intro...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy Renewal Summary
Subscription on the Rebilling Summary can be in one of 5 states, as follows: Renewing: Renewing customers have subscriptions which we will attempt to rebi...
Mon, 1 Apr, 2019 at 6:46 PM
Custom Email Notifications
Cratejoy provides a way to completely customize the email notifications sent to customers. This is accomplished by creating HTML emails. What are HTML ema...
Mon, 1 Apr, 2019 at 6:46 PM
Customizing International Shipping Rates
Shipping rates are important, you'll need to determine if you are going to support international customers and if so, what shipping rate you are going ...
Mon, 1 Apr, 2019 at 6:46 PM