Support

Most Internet Service Providers (ISPs), like Google, Yahoo, and Microsoft, use SPF authentication as a way to scan incoming emails for spam or spoofed addre...

If you happen to find yourself in the enviable position of having sold too many subscription boxes, you can temporarily disable selling more subscriptions s...

Cratejoy supports all modern browsers, including: Chrome Firefox Safari for Mac 10+ Safari for iOS 9+ Opera

We recommend you make a copy of your design any time you're going to make sweeping changes to the look and feel of your store. To make a copy of your d...

If your customer says that they aren't receiving emails, the first step is double-check that the email failed to send. If you navigate to the Notificat...

If you recently received an email from Cratejoy with the subject line "Your Cratejoy Subscription is expiring!" then this document lines out what ...

As of July 2022, Cratejoy has updated our payment processing on the Marketplace. Learn more about Cratejoy Payments here. Please note: This article does...

Our postage label provider maintains a convenient list of the various package type restrictions, copied below: Predefined Package NameDimensionsWeight Car...

At Cratejoy, we want to make sure that both your data and your customer's data remains safe and secure from prying eyes. In order to help protect this d...

This article will explain how to disable automatic renewals for your Cratejoy subscription products.  How to Disable Renewals To disable renewals,...