Updating Your Account Details

Cratejoy support articles about how to update your account details as a subscriber.

Updating an Address in Your Marketplace Account
Updating an Existing Shipping Address  1. Go to Cratejoy.com and log in with your current email address. 2. Click the tab My Subscriptions. 3. Click Mana...
Mon, 9 Oct, 2023 at 11:58 AM
Changing Your Email Address on the Cratejoy Marketplace
1. Go to Cratejoy.com and log in with your current email address. 2. Once logged in, click the Account tab. 3. Click the Email field, enter your new email ...
Mon, 9 Oct, 2023 at 12:01 PM
Changing Your Password on the Cratejoy Marketplace
1. Go to Cratejoy.com 2. Click the Person Icon on the upper right. 3. Click Forgot Password. 3. Enter the email address associated with your Cratejoy accou...
Mon, 9 Oct, 2023 at 12:10 PM
Resetting Your Password on the Cratejoy Marketplace
1. Go to Cratejoy.com and click Sign In on the upper right. 2. Enter the Email Address associated with your Cratejoy account and click Forgot Password. 3. I...
Mon, 9 Oct, 2023 at 12:16 PM
Updating the Name on Your Cratejoy Customer Account
1. Go to Cratejoy.com and log in with your current email address. 2. Click the menu Account and click into the name field. 3. After you enter your updated n...
Mon, 9 Oct, 2023 at 12:18 PM
Deleting Your Cratejoy Marketplace Account
Cratejoy can assist you with deleting your Marketplace account as long as you have no active subscriptions or outstanding shipments. To request account dele...
Mon, 9 Oct, 2023 at 6:04 AM
Making a Cratejoy Marketplace Account
When placing your first order on Cratejoy.com you have the option of checking out as a guest or creating an account. To create your account: 1. Click the Pe...
Mon, 9 Oct, 2023 at 12:21 PM
Personal Data Security
You can rest easy knowing that your personal information is completely secure. Credit Card information is not stored on Cratejoy. This information is secure...
Wed, 27 Oct, 2021 at 9:05 AM