Cratejoy is home to thousands of subscription boxes, all put together by individual sellers & shops.

If you have a question about a box or product, it’s best to reach out to the seller first, as they will have the most relevant information, and will be able to answer your questions best.

To get in touch with a Cratejoy seller, you can use the Contact Seller button located on a few different places across the site.

Option One

You can use the Contact Seller button on any of our listing pages.

Option Two

You can reach the seller directly from your My Subscriptions page.

Just locate the card for your order and hit the Contact Seller button.

Be sure to provide as much information as possible, so the seller can provide you the help you need.

When the Contact Seller box pops-up, fill it out with any relevant information, and send your question along to the seller.