In this article:
How to change a variant
How to change a product
How to change your subscription term
How to update or add a new address
How to change your payment method
How to change a variant
Common variants include size, style or color, but can be unique to a specific subscription. If you want to change the variant selected on your subscription product, you can do this by following the steps in this article: Changing Variants Like Size or Color for Your Subscription
How to change a product
From time to time, you may want to switch your subscription to a different product from the same seller. You can follow the steps in this article to change your product: Changing Subscription to a Different Product From the Same Seller
How to change your subscription term
If you want to change your subscription term (i.e.: Month-to-Month, or 3, 6 and 12-month prepaid subscriptions), follow the steps in this article: Changing Your Subscription Term Length
How to update or add a new address
To update the shipping address associated with a specific order, click Orders > Manage Subscription > Edit Shipping Address > Confirm. This updates the address for future shipments of that order.
However, since each seller on our platform has their own schedule for preparing shipments, we also recommend clicking Contact Seller to communicate the update directly to the seller.
For more information about how to update or add a new address to your Cratejoy Marketplace account, see this article: Updating an Address in Your Marketplace Account
How to change your payment method
If you need to change the payment method that applies to your subscription, please review the steps in this article: Changing the Payment Method Associated with Your Subscription
Still need help? See this article: Getting Help With Your Subscription
Updated by Dre 10/27/21