Get Help with Your Subscription

Getting a Refund For Your Marketplace Order
If you need to request a refund for any reason, the seller is the best point of contact to handle your concern quickly. Please see this article: How To Cont...
Fri, 22 Oct, 2021 at 3:24 PM
Damaged, Duplicate or Defective Items
If you receive damaged, duplicate or defective items, the seller is the best point of contact to handle your concern quickly. Since each merchant ships thei...
Wed, 15 Sep, 2021 at 4:43 PM
When The Seller Isn't Shipping
First, Review The Shipping Policy to see when you can expect your order to ship. If it is past the target shipping window, the seller is the best point ...
Thu, 28 Oct, 2021 at 3:32 PM
Postponing or Pausing Your Subscription
If you need to pause or postpone your subscription for any reason, the seller who fulfills and ships the order is the best point of contact to handle your c...
Wed, 27 Oct, 2021 at 9:11 AM
Shipments Lost In Transit
If your package appears to be lost in transit with the shipping provider, the seller who fulfills and ships the order is the best point of contact to handle...
Wed, 27 Oct, 2021 at 9:37 AM
Returning an Order and Getting a Replacement
If you need to request a return or replacement, the seller who fulfills and ships the order is the best point of contact to handle your concern. Each seller...
Wed, 27 Oct, 2021 at 9:35 AM