Support

Update: Check out our new release notes at https://updates.cratejoy.com/ You can always find these updates in the upper right corner of header of the...

Based on seller requests, our Business Intelligence team has enhanced the format of the email sellers receive when a subscriber cancels - the goal being to ...

This article will walk you through how gifting works as a seller. This includes how gifting appears for customers as well as the difference between Gifting ...

This guide will walk you through how inventory management works on both your Cratejoy Marketplace listing and the Cratejoy backend of your website.  You’ll...

You, and your subscribers, may now notice a new cancellation reason option, “Purchased as a gift.” Cancellation reports are great insight into what your sub...

Previously only available for orders placed through your Cratejoy marketplace listing, you can now send an email notification to gift recipients once you&#x...

You may have noticed that there is a new shopping bag icon on the Cratejoy Marketplace. This article answers some frequently asked questions about the new s...

This article will explain what the Supreme Court Sales Tax Ruling on the case of South Dakota vs. Wayfair means and how it affects Cratejoy merchants. ...

Now, as part of gifting 3.0, you can update a gift subscription's auto renew status directly on the Gift Information panel in the Subscription Details ...

Wanting to change the price of one of your subscription products? Maybe you don't yet offer prepays and you're ready to start? Well, now you ...