Product Updates

Cratejoy Platform Release Notes
Update: Check out our new release notes at https://updates.cratejoy.com/ You can always find these updates in the upper right corner of header of the...
Mon, 1 Apr, 2019 at 6:46 PM
Enhanced Cancellation Emails
Based on seller requests, our Business Intelligence team has enhanced the format of the email sellers receive when a subscriber cancels - the goal being to ...
Mon, 1 Apr, 2019 at 6:46 PM
Seller Gifting Overview
This article will walk you through how gifting works as a seller. This includes how gifting appears for customers as well as the difference between Gifting ...
Wed, 6 May, 2020 at 5:04 PM
Inventory Management for Subscription Products
This guide walks through how inventory management works including information on how to set up inventory and frequently asked questions. In this article ...
Sun, 27 Sep, 2020 at 9:12 PM
New Cancellation Reason - "Purchased as a gift"
You, and your subscribers, may now notice a new cancellation reason option, “Purchased as a gift.” Cancellation reports are great insight into what your sub...
Mon, 1 Apr, 2019 at 6:46 PM
New email template for gift orders.
Previously only available for orders placed through your Cratejoy marketplace listing, you can now send an email notification to gift recipients once you&#x...
Mon, 1 Apr, 2019 at 6:46 PM
Shopping Bag on Cratejoy Marketplace
You may have noticed that there is a new shopping bag icon on the Cratejoy Marketplace. This article answers some frequently asked questions about the new s...
Mon, 1 Apr, 2019 at 6:47 PM
Supreme Court Sales Tax Ruling
This article will explain what the Supreme Court Sales Tax Ruling on the case of South Dakota vs. Wayfair means and how it affects Cratejoy merchants. ...
Mon, 1 Apr, 2019 at 6:47 PM
Update a Gift Subscription's Auto Renew Status
Now, as part of gifting 3.0, you can update a gift subscription's auto renew status directly on the Gift Information panel in the Subscription Details ...
Mon, 1 Apr, 2019 at 6:47 PM
Update subscription terms from your dashboard!
Wanting to change the price of one of your subscription products? Maybe you don't yet offer prepays and you're ready to start? Well, now you ...
Mon, 1 Apr, 2019 at 6:47 PM