Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Buyer & Recipient Help
Get help with a purhcase you made or gift you were given!
Subscriber Guides
Check out our list of common questions from our buyers.
Seller Guides
Find walkthoughs and answers to all your questions about selling on Cratejoy.
Seller Help
Get help with your Store or Cratejoy Account!
Subscriber Frequently Asked Questions
How does shipping work for subscription products?
>
How can I track my package?
>
How do I change my shipping address?
>
How do I update my billing information?
>
How do I contact the seller for assistance?
>
Recent platform updates
Visit updates.cratejoy.com for the latest news and updates from Cratejoy
>
Browse Our Full Knowledge Base
Merchant Support
Account
10
Advanced Customization
6
Analytics
15
Apps
34
Coupons
5
Customers
18
Design
43
Design (Old Designer)
26
Getting Started
14
Listing (Cratejoy Marketplace)
47
Products
24
Settings
43
Shipments
33
Subscriptions
24
Subscriber Support
Updating Your Account Details
8
Managing Your Subscription
15
Making a purchase on Cratejoy
13
Affiliate & Partner Program
2
Getting Support
5
Subscriber FAQ
5
