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This article describes possible reasons for an "Error processing checkout: The zip code you supplied failed Validation" errors Why did your cus...

To change the currency on your store visit your general settings page here: https://my.cratejoy.com/settings/ You can also get there by clicking "Gene...

Go to Notification Settings From the merchant portal, choose Settings from the navigation menu, and Notifications from the dropdown menu. Change You...

Go to General Settings From the merchant portal, choose Settings from the navigation menu, and Domains from the dropdown menu. Change Your Store URL Fi...

This article will walk you through on how to customize your storefront checkout to collect phone numbers and company names. This setting applies only to s...

This article lists reasons that are given when a transaction is declined. It provides some context around the decline reason. In this article Why was a ch...

What is this? Cratejoy CodeChecker Because Cratejoy provides an open platform to design your store front, it is possible that errors may be introduced ...

Subscription on the Rebilling Summary can be in one of 5 states, as follows: Renewing: Renewing customers have subscriptions which we will attempt to rebi...

This article covers how to completely customize the email notifications sent to customers, if you'd like email notifications (order confirmations, shipm...

This article will walk you through on how to customize international shipping rates, if you're going to support international customers, and how to rest...