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Merchant Support
Merchant Support
Account
10
Changing Payment Processors
How to Connect to Stripe
Managing Internal Users: Setup and Management
Adapting Your Cratejoy Business During Covid-19
Stripe Fees
See all 10 articles
Advanced Customization
6
Cratejoy Hosted Checkout
Integrating Cratejoy with an Existing Website
Restricting Certain States from Being Able to Purchase
How to translate the Checkout Page
Creating a Custom Gift Card Page
See all 6 articles
Analytics
15
All Transactions Export
Churn
Exports
Exports and Data Freshness
Installing a Facebook Pixel
See all 15 articles
Apps
34
Add-Ons "Kwargs" Errors
Add-Ons App Frequently Asked Questions
Adding Exit Popups using Picreel
Adding Referral Program to the Welcome Email Notification
Troubleshooting Adding the Referral Program to your Site
See all 34 articles
Coupons
5
Creating a Coupon
Uploading Bulk Coupon Codes
Percentage Off First Shipment Coupon
Opting Into Cratejoy Deals (Coupons)
How to Spotlight a Coupon on Your Listing Page
Customers
18
Changing a Customer's Name or Address
Customer Address Changes on Storefronts
Customer Export
Customer Subscription Management
Editing a Customer's Phone Number
See all 18 articles
Design
43
Adding a Blog to your Site
Adding a Favicon
Adding a Logo Image to your Site
Adding a Mailchimp Popup to your Site
Adding a Page
See all 43 articles
Design (Old Designer)
26
(Old Designer) Adding a Blog to your Site
(Old Designer) Adding a Customer Only Page to your Site
(Old Designer) Adding a Gift Button
(Old Designer) Adding a Page to your Site and Navigation
(Old Designer) Adding an Instagram Feed with SnapWidget
See all 26 articles
Getting Started
15
Cratejoy Overview
Launching your Store
Contacting Cratejoy Merchant Support
Cratejoy Advantages
Fees on Cratejoy
See all 15 articles
Listing (Cratejoy Marketplace)
48
Why a Marketplace Listing May Look Different
Q&A Feature FAQ & Guidelines
Cratejoy Marketplace Reviews
Removing Your Marketplace Listing
Submitting your Marketplace Listing
See all 48 articles
Products
23
Adding a Cratejoy Subscription Product to a Big Commerce website?
Adding a One-Time Product Variant
Adding a Subscription Product
Adding Cratejoy Subscription Products to a Shopify Website
Adding Paragraph Breaks to Product Descriptions
See all 23 articles
Settings
43
"The Zip Code you Supplied Failed Validation" Errors
Changing Currency
Changing the Notification Email Address
Changing your Store URL
Collecting Phone Numbers/Company Names at Checkout
See all 43 articles
Shipments
33
How to Add a Shipment
Bulk Marking as Shipped
Cancelling Shipments
Changing a Product in a Shipment
Changing Address on Individual Shipments
See all 33 articles
Subscriptions
24
Adding a Coupon to an Existing Subscription
Canceling a Subscription
Cancelling vs Refunding Subscriptions
Changing a Customer's Renewal Date
Changing the Variant for an Existing Subscription
See all 24 articles
