Getting Started

Closing Your Store
How do I Close My Cratejoy Store? If you find yourself in a situation where you need to close your Cratejoy store, either temporarily or permanently, these...
Wed, 29 Jan, 2020 at 11:31 AM
Contacting Cratejoy Merchant Support
This article will walk you through what Cratejoy Merchant Support can help with and the different ways to contact Cratejoy Merchant Support. If you'...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy Advantages
Cratejoy is built specifically with subscription businesses in mind. We specifically excel at allowing you to easily manage subscriptions where you ship phy...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy FAQ
This article is a list of frequently asked questions in regards to Cratejoy. What is Cratejoy? Cratejoy is a website builder and eCommerce backend for su...
Wed, 29 Jan, 2020 at 9:20 AM
Cratejoy Marketplace FAQ
This article is a list of frequently asked questions in regards to Cratejoy's Marketplace. Do I have to be a Cratejoy merchant to get listed on the...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy Overview
Cratejoy is a website builder and eCommerce backend for subscription eCommerce stores. With Cratejoy, we make things simpler for you so that you can bu...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy Platform Releases
This article will explain what a Cratejoy release is and when they happen. What is a Cratejoy release? A release is when we update our servers with a...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy Security / PCI compliance
This article explains what kind of security Cratejoy provides and explains what PCI compliance is and how Cratejoy is PCI compliant. Cratejoy uses indus...
Mon, 1 Apr, 2019 at 6:46 PM
Fees on Cratejoy
How can I best understand my Cratejoy fees? This help article will walk you through everything you need to know about transaction fees on the Cratejoy plat...
Tue, 11 Feb, 2020 at 9:44 AM
Importing Subscribers
Yes, it is possible to have your customers imported from your existing platform! Many of our merchants move to Cratejoy from platforms that have compatibl...
Mon, 1 Apr, 2019 at 6:46 PM