Support

Cratejoy is a website builder and eCommerce backend for subscription eCommerce stores. With Cratejoy, we make things simpler for you so that you can build...

As of July 2022, Cratejoy has updated our payment processing on the Marketplace. Learn more about Cratejoy Payments here. Please note: This article does...

This article will walk you through what Cratejoy Merchant Support can help with and the different ways to contact Cratejoy Merchant Support. If you're...

Cratejoy is built specifically with subscription businesses in mind. We specifically excel at allowing you to easily manage subscriptions where you ship phy...

This article will walk you through everything you need to know about fees using the Cratejoy Marketplace or Platform. As of July 2022, Cratejoy has update...

This article answers frequently asked questions about onboarding on the Cratejoy Platform as a seller. In This Article: Setting Up How do I extend my 14...

This article will explain what a Cratejoy release is and when they happen. What is a Cratejoy release? A release is when we update our servers with a new...

This article explains what kind of security Cratejoy provides and explains what PCI compliance is and how Cratejoy is PCI compliant. Cratejoy uses indus...

This article will walk you through on how to take your store out of test mode so that you can start taking orders. In test mode, no real money is exchange...

This article will walk you through on how to place a test order on your Cratejoy Marketplace listing. When in test mode, you can run tests to view various...