Support

This article is a list of frequently asked questions in regards to Cratejoy. In this article: What is Cratejoy? Can I sell non-subscription products? Can...

This article is a list of frequently asked questions in regards to Cratejoy's Marketplace. In This Article: What’s the difference between the Cratejo...

Cratejoy is a website builder and eCommerce backend for subscription eCommerce stores. With Cratejoy, we make things simpler for you so that you can build...

As of July 2022, Cratejoy has updated our payment processing on the Marketplace. Learn more about Cratejoy Payments here. Please note: This article does...

This article will walk you through what Cratejoy Merchant Support can help with and the different ways to contact Cratejoy Merchant Support. If you're...

Cratejoy is built specifically with subscription businesses in mind. We specifically excel at allowing you to easily manage subscriptions where you ship phy...

This article will walk you through everything you need to know about fees using the Cratejoy Marketplace or Platform. As of July 2022, Cratejoy has update...

Cratejoy offers the first and only Marketplace for subscription box entrepreneurs. When onboarding onto the Cratejoy Marketplace, you’ll see the option to l...

This article answers frequently asked questions about onboarding on the Cratejoy Platform as a seller. In This Article: Setting Up How do I extend my 14...

This article will explain what a Cratejoy release is and when they happen. What is a Cratejoy release? A release is when we update our servers with a...