Getting Started

Closing your Store
This article will guide you on how to close your Cratejoy store. When you close your Cratejoy store, you will no longer be able to log into your account...
Mon, 1 Apr, 2019 at 6:46 PM
Contacting Cratejoy Merchant Support
This article will walk you through what Cratejoy Merchant Support can help with and the different ways to contact Cratejoy Merchant Support. If you'...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy Advantages
Cratejoy is built specifically with subscription businesses in mind. We specifically excel at allowing you to easily manage subscriptions where you ship phy...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy FAQ
This article is a list of frequently asked questions in regards to Cratejoy. What is Cratejoy? Cratejoy is a website builder and eCommerce backend for...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy Marketplace FAQ
This article is a list of frequently asked questions in regards to Cratejoy's Marketplace. Do I have to be a Cratejoy merchant to get listed on the...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy Overview
Cratejoy is a website builder and eCommerce backend for subscription eCommerce stores. With Cratejoy, we make things simpler for you so that you can bu...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy Platform Releases
This article will explain what a Cratejoy release is and when they happen. What is a Cratejoy release? A release is when we update our servers with a...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy Security / PCI compliance
This article explains what kind of security Cratejoy provides and explains what PCI compliance is and how Cratejoy is PCI compliant. Cratejoy uses indus...
Mon, 1 Apr, 2019 at 6:46 PM
Fees on Cratejoy
This help article will walk you through everything you need to know about transaction fees on the Cratejoy platform. A transaction fee is charged for a...
Mon, 1 Apr, 2019 at 6:46 PM
Importing Subscribers
Yes, it is possible to have your customers imported from your existing platform! Many of our merchants move to Cratejoy from platforms that have compatibl...
Mon, 1 Apr, 2019 at 6:46 PM