Getting Started

Cratejoy Seller FAQ
This article is a list of frequently asked questions in regards to Cratejoy. In this article: What is Cratejoy? Can I sell non-subscription products? Can...
Thu, 22 Jul, 2021 at 3:20 PM
Cratejoy Marketplace FAQ
This article is a list of frequently asked questions in regards to Cratejoy's Marketplace. Do I have to be a Cratejoy merchant to get listed on the m...
Fri, 29 Oct, 2021 at 3:32 PM
Cratejoy Overview
Cratejoy is a website builder and eCommerce backend for subscription eCommerce stores. With Cratejoy, we make things simpler for you so that you can build...
Fri, 29 Oct, 2021 at 3:36 PM
Launching your Store
This guide will tell you the steps you need to complete in order to launch your store on the Cratejoy platform after your free trial. What do I need to com...
Thu, 28 Oct, 2021 at 8:23 PM
Contacting Cratejoy Merchant Support
This article will walk you through what Cratejoy Merchant Support can help with and the different ways to contact Cratejoy Merchant Support. If you'r...
Fri, 29 Oct, 2021 at 3:17 PM
Cratejoy Advantages
Cratejoy is built specifically with subscription businesses in mind. We specifically excel at allowing you to easily manage subscriptions where you ship phy...
Fri, 29 Oct, 2021 at 3:20 PM
Fees on Cratejoy
Notice The below information has recently changed. The below information applies to the following sellers/ scenarios;  Any orders placed for a seller who...
Tue, 29 Mar, 2022 at 9:12 AM
Cratejoy Marketplace Onboarding FAQ
Setting Up How do I extend my 14-day free trial?  Email Cratejoy Support for an extension. We’d be happy to help.  How do I source products? To sourc...
Wed, 23 Dec, 2020 at 1:40 PM
Cratejoy Platform Onboarding FAQ
Setting Up How do I extend my 14-day free trial?  Email Cratejoy Support  for an extension. We’d be happy to help.  How do I source products?  ...
Wed, 29 Jan, 2020 at 9:25 AM
Cratejoy Platform Releases
This article will explain what a Cratejoy release is and when they happen. What is a Cratejoy release? A release is when we update our servers with a...
Mon, 1 Apr, 2019 at 6:46 PM