Account

Changing Payment Processors
This article goes over some circumstances under which sellers can use a different payment processor. Stripe is Cratejoy's supported payment processor....
Thu, 27 Aug, 2020 at 3:41 PM
How to Connect to Stripe
Stripe is one of the most widely accepted and reliable payment processors in e-commerce. If you're switching to Stripe from another payment process...
Mon, 27 Jan, 2020 at 1:25 PM
Managing Internal Users: Setup and Management
This article goes over how to create additional internal users on a Seller's account. Administrators can set up new internal users and designate specif...
Wed, 23 Sep, 2020 at 5:53 PM
Adapting Your Cratejoy Business During Covid-19
Running your business can be challenging in hard times, especially during this global health crisis. At Cratejoy, we understand that you may need to adapt y...
Thu, 26 Mar, 2020 at 10:41 AM
Stripe Fees
Cratejoy's transaction and platform fees do not include any additional fees charged by the payment processor. Click here to learn more about Cratejoy f...
Thu, 24 Sep, 2020 at 5:22 PM
Supported Payment Processors
In this article, we'll cover the payment processor supported by Cratejoy. In this article Stripe Countries supported by Stripe Businesses restricted ...
Thu, 24 Sep, 2020 at 5:17 PM
Understanding Your Cratejoy Invoice
You can view your Cratejoy invoice by going to Account - Invoice There are a few sections that you'll see on your invoice to help you understand p...
Mon, 1 Apr, 2019 at 6:47 PM
Closing Your Store
How do I Close My Cratejoy Store? If you find yourself in a situation where you need to close your Cratejoy store, either temporarily or permanently, these...
Wed, 29 Jan, 2020 at 11:31 AM
Payment Processors for "High Risk" Sellers
There are some product categories that banks and payment processors deem “high risk." This means it can be tricky to find the right bank and payment pr...
Wed, 23 Sep, 2020 at 2:35 PM