Support

This article goes over some circumstances under which sellers can use a different payment processor. Stripe is Cratejoy's supported payment processor....

Stripe is one of the most widely accepted and reliable payment processors in e-commerce. If you're switching to Stripe from another payment process...

This article goes over how to create additional internal users on a Seller's account. Administrators can set up new internal users and designate specif...

Running your business can be challenging in hard times, especially during this global health crisis. At Cratejoy, we understand that you may need to adapt y...

Cratejoy's transaction and platform fees do not include any additional fees charged by the payment processor. Click here to learn more about Cratejoy f...

In this article, we'll cover the payment processor supported by Cratejoy. In this article Stripe Countries supported by Stripe Businesses restricted ...

You can view your Cratejoy invoice by going to Account - Invoice There are a few sections that you'll see on your invoice to help you understand p...

How do I Close My Cratejoy Store? If you find yourself in a situation where you need to close your Cratejoy store, either temporarily or permanently, these...

There are some product categories that banks and payment processors deem “high risk." This means it can be tricky to find the right bank and payment pr...