Account

Changing Payment Processors
Can I change my payment processor? In the majority of cases, sellers will need to use Stripe as their payment processor on the Cratejoy platform. However, ...
Mon, 17 Feb, 2020 at 9:28 AM
How to Connect to Stripe
Stripe is one of the most widely accepted and reliable payment processors in e-commerce. If you're switching to Stripe from another payment process...
Mon, 27 Jan, 2020 at 1:25 PM
Managing Internal Users
The ability to create another administrator on an account, someone who can manage the account through the Seller Portal, is helpful for sellers that have mu...
Fri, 8 Nov, 2019 at 3:55 PM
Stripe Fees
Cratejoy's fees do not include any additional fees charged by your payment processor. We have no ability to set or control these levels Most paymen...
Fri, 8 Nov, 2019 at 3:57 PM
Supported Payment Processors
Cratejoy uses Stripe as our payment processor on all seller accounts whose business types are supported. Stripe offers the broadest compatibility in terms o...
Thu, 6 Feb, 2020 at 11:59 AM
Understanding Your Cratejoy Invoice
You can view your Cratejoy invoice by going to Account - Invoice There are a few sections that you'll see on your invoice to help you understand p...
Mon, 1 Apr, 2019 at 6:47 PM