Account

Changing Payment Processors
Can I change my payment processor? In the majority of cases, sellers will need to use Stripe as their payment processor on the Cratejoy platform. However, ...
Mon, 17 Feb, 2020 at 9:28 AM
How to Connect to Stripe
Stripe is one of the most widely accepted and reliable payment processors in e-commerce. If you're switching to Stripe from another payment process...
Mon, 27 Jan, 2020 at 1:25 PM
Managing Internal Users
The ability to create another administrator on an account, someone who can manage the account through the Seller Portal, is helpful for sellers that have mu...
Mon, 4 May, 2020 at 3:02 PM
Adapting Your Cratejoy Business During Covid-19
Running your business can be challenging in hard times, especially during this global health crisis. At Cratejoy, we understand that you may need to adapt y...
Thu, 26 Mar, 2020 at 10:41 AM
Stripe Fees
Cratejoy's fees do not include any additional fees charged by your payment processor. We have no ability to set or control these levels Most paymen...
Fri, 8 Nov, 2019 at 3:57 PM
Supported Payment Processors
Cratejoy uses Stripe as our payment processor on all seller accounts whose business types are supported. Stripe offers the broadest compatibility in terms o...
Thu, 6 Feb, 2020 at 11:59 AM
Understanding Your Cratejoy Invoice
You can view your Cratejoy invoice by going to Account - Invoice There are a few sections that you'll see on your invoice to help you understand p...
Mon, 1 Apr, 2019 at 6:47 PM