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It is possible to add a coupon to an existing subscription to apply on its next renewal. Go to Subscriptions From the merchant portal, choose Subscripti...

Canceling a subscription does not automatically cancel shipments, unless "Cancel all fulfillments" is checked. If canceling shipments and you need...

The moment a subscriber is charged for a subscription, at least one shipment is generated. The exact number of shipments depends on the subscription term se...

This guide will walk you through on how to change the date a customer will renew on. There are many cases where you, as the Merchant, will want to man...

Cratejoy gives your customers an easy way to manage their subscriptions self serve. Note: If you want to make this change for your customer, follow this ...

This guide will explain what a chargeback is and provide best practices for chargebacks. However, chargebacks will be handled between you and your payment p...

This article will walk you through on how to edit gift subscription information as well as the gift message. Edit Gift Message To edit gift messages ...

This guide will walk you through on how to edit surveys on an individual subscription for a subscriber. Go into the Subscriptions tab of your dashboard...

Go to Subscriptions From the merchant portal, choose Subscriptions from the navigation menu. Export List of Subscriptions Find the blue Export ...

You can see the balance of any gift card in one of two ways: Through the Gift Cards page: Navigate to the Gift Cards page Click on the Gift Card...