Subscriptions
If you want to add a coupon to an existing subscription, it's quite easy to do whether you want to do it to a single individual or a group of subscribe...
Tue, 18 Aug, 2020 at 5:53 PM
This article will cover the process of canceling a subscription and cover things you should consider when processing a cancelation. What should I consider...
Tue, 11 Feb, 2020 at 9:45 AM
The moment a subscriber is charged for a subscription, at least one shipment is generated. The exact number of shipments depends on the subscription term se...
Mon, 1 Apr, 2019 at 6:46 PM
This guide will walk you through on how to change the date a customer will renew on.
There are many cases where you, as the Merchant, will want to man...
Mon, 1 Apr, 2019 at 6:46 PM
Cratejoy gives your customers an easy way to manage their subscriptions self serve.
Note: If you want to make this change for your customer, follow this ...
Mon, 1 Apr, 2019 at 6:46 PM
This guide will explain what a chargeback is and provide best practices for chargebacks. However, chargebacks will be handled between you and your payment p...
Mon, 1 Apr, 2019 at 6:46 PM
This article will walk you through on how to edit gift subscription information as well as the gift message.
Edit Gift Message
To edit gift messages ...
Mon, 1 Apr, 2019 at 6:46 PM
This guide will walk you through on how to edit surveys on an individual subscription for a subscriber.
Go into the Subscriptions tab of your dashboard...
Mon, 1 Apr, 2019 at 6:46 PM
Go to Subscriptions
From the merchant portal, choose Subscriptions from the navigation menu.
Export List of Subscriptions
Find the blue Export ...
Mon, 1 Apr, 2019 at 6:46 PM
You can see the balance of any gift card in one of two ways:
Through the Gift Cards page:
Navigate to the Gift Cards page
Click on the Gift Card...
Mon, 1 Apr, 2019 at 6:46 PM