Cratejoy Merchant Support articles about Apps.

Add-Ons "Kwargs" Errors
This article covers what the "Kwargs" error looks like and how to quickly fix it on your Storefront.  If you have configured the add-ons step on ...
Thu, 9 Jun, 2022 at 3:24 PM
Add-Ons App Frequently Asked Questions
This article goes over some frequently asked questions (FAQs) about the Add-Ons App. The Add-Ons App gives sellers the ability to offer one-time products as...
Thu, 3 Nov, 2022 at 6:45 AM
Adding Exit Popups using Picreel
Picreel is a general purpose marketing tool suite for popups of all varieties, including exit intent popups and coupon code based promotions like these belo...
Thu, 14 Jul, 2022 at 3:23 PM
Adding Referral Program to the Welcome Email Notification
This article covers how to add a referral program to your welcome email notification. As you're tweaking and perfecting your Referral Program configu...
Mon, 18 Jul, 2022 at 4:26 PM
Troubleshooting Adding the Referral Program to your Site
This article contains instructions on how to add the referral program elements into your design if the automatic installation process failed when you instal...
Tue, 19 Jul, 2022 at 8:06 AM
Affiliate Program vs Referral Program
This article explains the difference between an affiliate program and a referral program.  Referral Program A referral program is used to incentivize y...
Tue, 19 Jul, 2022 at 9:50 AM
Collecting Email Addresses with SumoMe
We recommend that you use the SumoMe list builder. It's fantastic and best of all it's free. You can read more about SumoMe at:
Fri, 29 Oct, 2021 at 1:15 PM
Advanced TaxJar Integration
As of July 2022, Cratejoy has updated our payment processing on the Marketplace. Learn more about Cratejoy Payments here. Please note: This article does...
Fri, 24 Mar, 2023 at 9:25 AM
Creating a Cancellation Popup with Picreel
If you want to display a popup on your Cratejoy website when a subscriber goes to cancel their subscription, Picreel offers as simple solution, and many pre...
Fri, 29 Oct, 2021 at 1:17 PM
Creating API Credentials
This article cover how to create API Credentials. 1. Navigate to the API section here, or click on Platform Settings > API. 2. Once you click on ...
Thu, 30 Nov, 2023 at 1:49 PM