Apps

Cratejoy Merchant Support articles about Apps.

Finding Gift Options in MailChimp
To easily view information about your gift recipients in MailChimp - you will want to create a 'Segment'. First, in MailChimp navigate to any of yo...
Fri, 29 Oct, 2021 at 1:19 PM
Troubleshooting Add-Ons App Issues
If you have added the Add-ons app, but your add-on products are not appearing in your subscribe flow, the likely issue is that you are using an older theme....
Fri, 29 Oct, 2021 at 1:19 PM
Importing Cancelled/Expired Customers to Mailchimp
Automatically adding subscribers to an email list is a Storefront feature only. This feature is not available on the Cratejoy Marketplace. This article ON...
Fri, 29 Oct, 2021 at 1:20 PM
Integrating with Google Tag Manager
Sign up for or Log In to Google Tag Manager If you don't already have a Google Tag Manager account, simply go to Google Tag Manager and follow the prom...
Wed, 3 Nov, 2021 at 1:40 PM
Keep Leading Zeros for Zip Codes in Excel
When importing our exports into Excel, by default Excel will try to determine the type of each column, and will assume that the ZIP codes are Numbers. This ...
Fri, 29 Oct, 2021 at 1:20 PM
Mailchimp Merge Fields FAQ
Automatically adding subscribers to an email list is a Storefront feature only. This feature is not available on the Cratejoy Marketplace. Information exp...
Mon, 11 Oct, 2021 at 4:39 PM
Referral Program FAQ
In this article, we'll cover a lot of the frequently asked questions about the referral program: How much does the referral program cost? Is there a ...
Fri, 29 Oct, 2021 at 1:21 PM
Setting up MailChimp
Automatically adding subscribers to an email list is a Storefront feature only. This feature is not available on the Cratejoy Marketplace. If you do not h...
Fri, 29 Oct, 2021 at 1:21 PM
Setting Up the Referral Program
In the article, we'll discuss the Merchant Flow (how to set-up the referral program) for the referral program and then discuss the Customer Flow (how cu...
Tue, 18 Jan, 2022 at 12:15 PM
ShipStation FAQ
When are shipments synced with my ShipStation account? Shipments are synced on the order date of the shipment, which is the date listed on an individual s...
Mon, 1 Apr, 2019 at 6:47 PM