Managing Your Subscription
1. Go to Cratejoy.com and log in with your current email address. 2. Once logged in, click on your name in the upper right. From the drop-down menu select O...
Mon, 9 May, 2022 at 11:50 AM
1. Go to Cratejoy.com and log in with your current email address. 2. Once logged in, click on your name in the upper right. From the drop-down menu select O...
Fri, 15 Oct, 2021 at 3:38 PM
NOTE: When making a change to a variant, this will only apply to unshipped shipments if the price is the same. If the price is different, you will need to...
Fri, 15 Oct, 2021 at 3:37 PM
Prepaid subscriptions will continue to renew for the original term length (Month-to-month, 3 Month, 6 Month). If you wish to adjust that term length for fut...
Mon, 9 May, 2022 at 11:50 AM
In this article: How to change a variant How to change a product How to change your subscription term How to update or add a new address How to change your ...
Wed, 27 Oct, 2021 at 9:00 AM
NOTE: When making a change to a different product from the same seller, this will only apply to unshipped shipments if the price is the same. If the price...
Fri, 15 Oct, 2021 at 3:38 PM
In this article: How do I know when my subscription box will ship if I haven't purchased it yet? Where else can I see the shipping policy after I have...
Wed, 27 Oct, 2021 at 9:41 AM
1. Go to Cratejoy.com and log in with your current email address. 2. Once logged in, click on your name in the upper right. From the drop-down menu select O...
Thu, 28 Oct, 2021 at 3:23 PM
Cratejoy operates in two primary ways: 1. Cratejoy.com is a curated marketplace hosting independent Sellers who create unique subscription boxes for custom...
Fri, 13 Aug, 2021 at 11:52 AM
You are able to cancel any active Cratejoy Marketplace subscriptions. Keep in mind, this will not issue a refund but simply stop the subscription from renew...
Mon, 9 May, 2022 at 11:51 AM