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1. Go to Cratejoy.com and log in with your current email address. 2. Click the menu My Subscriptions. 3. Click Manage Subscription next to the order you wou...

1. Visit Cratejoy.com and log in with your current email address. 2. Once logged in, click on the menu My Subscriptions. 3. Next to the subscription you wou...

Prepaid subscriptions will continue to renew for the original term length (Month-to-month, 3 Month, 6 Month).  If you wish to adjust the term length for fu...

How do I know when my subscription box will ship before I make my purchase? Each Cratejoy Marketplace listing has a section where the seller describes th...

Cratejoy operates in two primary ways: 1. Cratejoy.com is a curated marketplace hosting independent Sellers who create unique subscription boxes for custom...

You are able to cancel any active Cratejoy Marketplace subscriptions. Please keep in mind, this will not issue a refund but simply stop the subscription fro...

Each seller on Cratejoy has their own shipping and billing schedule for their shipments. To find out when your next renewal billing date will process for yo...

In this article: What is the difference between the seller and Cratejoy? When should I contact a seller directly? When should I contact Cratejoy Support?...

Once your Cratejoy marketplace purchase has been shipped by that independent seller, you can track it in your Cratejoy account by following these steps: 1...

To view your Cratejoy Subscriptions, follow these steps: 1. Log into Cratejoy.com 2. Visit the menu My Subscriptions 3. That menu displays all of your Subs...