Managing Your Subscription
Cratejoy support articles about how to manage your subscription as a subscriber.
1. Go to Cratejoy.com and log in with your current email address. 2. Once logged in select My Subscriptions 3. Next to the desired subscription, click Manag...
Mon, 9 Oct, 2023 at 12:53 PM
Getting a Refund for your Marketplace Order 1. Review your order details to see if that order was placed within the last 24 hours. 2. If that order or rene...
Mon, 9 Oct, 2023 at 12:55 PM
If you receive damaged, duplicate or defective items, the seller is the best point of contact to handle your concern quickly. Since each merchant ships thei...
Mon, 9 Oct, 2023 at 12:57 PM
You are able to postpone or pause any active Cratejoy Marketplace subscription. Keep in mind, this does not affect the shipments you have already paid for w...
Mon, 9 Oct, 2023 at 12:58 PM
If you need to request a return or replacement, the seller who fulfills and ships the order is the best point of contact to handle your concern. Each seller...
Mon, 9 Oct, 2023 at 1:03 PM