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Subscriber Support

Get Help with Your Subscription 16

Guidelines on communicating with Sellers
Cancelling a Subscription as a Cratejoy Customer
How do I change the payment method associated with my current subscription?
How do I get in contact with a seller?
How do I know when my box will ship?

See all 16 articles

Getting Help with Your Subscription or Cratejoy Account 3

Giving a Gift Subscription
Receiving a Gift on Cratejoy
What browsers does the Cratejoy Marketplace support?

Manage Your Account 22

How can I change the size, color, or other options on my subscription?
Can I view subscriptions that I purchased from seller's stores under "My Subscriptions"?
Cratejoy Charges on your Credit Card Statement
How do I add a new payment method to my account?
How do I add an address to my account?

See all 22 articles