Support

Updating Your Account Details 8

• Updating an Address in Your Marketplace Account
• Changing Your Email Address on the Cratejoy Marketplace
• Changing Your Password on the Cratejoy Marketplace
• Resetting Your Password on the Cratejoy Marketplace
• Updating the Name on Your Cratejoy Customer Account

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Managing Your Subscription 15

• Viewing Payment Method Associated With Your Subscription
• Changing the Payment Method Associated with Your Subscription
• Changing Your Subscription Term Length
• Understanding When a Subscription Will Ship
• Can You View Subscriptions Purchased From a Seller's Website in Cratejoy Marketplace Account

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Making a purchase on Cratejoy 13

• Cratejoy Charges on your Credit Card Statement
• What Browsers Does the Cratejoy Marketplace Support?
• Marketplace Corporate Gifting
• Making a One-Time Purchase
• Ordering Multiple Boxes From The Marketplace

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Affiliate & Partner Program 2

• Affiliate Dictionary
• Cratejoy Affiliate & Partner Program

Getting Support 6

• Contacting a Seller that Uses Cratejoy
• Unsubscribing From Cratejoy Marketing Emails & Texts
• Getting Help With An Unshipped Order
• Shipments Lost In Transit
• Applying a Coupon Post-Purchase

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Subscriber FAQ 5

• Posting a Review
• Uploading a Picture with Your Review
• Adding a Seller's Listing Page to Your Wishlist
• Giving a Gift Subscription
• Subscription With Delisted Seller