Support

In this article: About sellers that use Cratejoy How to contact a seller before you place an order How to contact a seller after you place an order How to c...

In order to unsubscribe from our marketing emails, simply scroll to the very bottom of the email and select "unsubscribe".  Please note this will ...

Cratejoy sellers can receive a high volume of emails, so we recommend giving the independent seller 4 days to respond before pursuing the next steps. Should...

First, Review The Shipping Policy to see when you can expect your order to ship. If it is past the target shipping window, the seller is the best point ...

If your package appears to be lost in transit with the shipping provider, the seller who fulfills and ships the order is the best point of contact to handle...

If you need help with an order, the seller you purchased from is the best point of contact. For example, if you need to:  Check your shipping status Repo...