This article will list the steps you can take to cancel your Cratejoy Marketplace subscription.

How do I cancel my subscription?

You are able to cancel any active Marketplace subscription using your account at cratejoy.com. Keep in mind, though, this will not issue a refund but simply stop the subscription from renewing. To request a refund, you will need to contact the seller.


Overview

You can cancel your Cratejoy Marketplace subscription by following these steps:

  1. Log in to your Cratejoy account and click Subscriptions.
  2. Click Active Subscriptions
  3. Click Manage Subscription
  4. Click Cancel Subscription
  5. Select Reason for Cancelling and provide Feedback
  6. Click Confirm and Cancel Subscription

Step-by-step: How to cancel your subscription

Log into your Cratejoy.com account and click on Subscriptions in the lefthand sidebar. You can also click your name in the upper-righthand corner, and then click Subscriptions.

Click on subscriptions

Click Active Subscriptions.

Click on active subscriptions

Find the Subscription you want to cancel and click Manage Subscription.

Click on manage subscription

Click Cancel Subscription

Click on cancel subscription

Here you can select a reason for cancelling.

Give cancellation reason

Next, you can provide feedback on your experience. Lastly, you'll want to click Confirm and Cancel to cancel your subscription.

Provide feedback

After this, your Subscription is now cancelled.

Cancellation confirmation

To view a list of your cancelled subscriptions, click Cancelled Subscriptions.

View cancelled subscriptions



Updated by Amber 02/11/21