You are able to cancel any active Cratejoy Marketplace subscriptions. Please keep in mind, this will not issue a refund but simply stop the subscription from renewing in the future. To request a refund, please see our related support article.
To cancel your Cratejoy Marketplace subscription follow these steps:
1. Visit Cratejoy.com and log in with your current email address.
2. Once logged in, click on the menu labeled Subscriptions.
3. Next to the subscription you would like to update, click on "Track Order" to manage the Subscription.
4. On the upper right, click Cancel.
5. Select a reason and select Cancel Subscription.
You're all set!
Updated by Chad 3/19/24