How do I cancel my subscription?
You are able to cancel any active subscription using your account at cratejoy.com. Keep in mind, though, this will not issue a refund but simply stop the subscription from renewing. To request a refund, you will need to contact the seller.
How to cancel your subscription
- Log in to your Cratejoy account and click Subscriptions.
- Click Active Subscriptions
- Click Manage Subscription
- Click Cancel Subscription
- Select Reason for Cancelling and provide Feedback
- Click Confirm and Cancel Subscription
Log into your Cratejoy account and click on Subscriptions in the lefthand sidebar. You can also click your name in the upper-righthand corner, and then click Subscriptions.
Click Active Subscriptions.
Find the Subscription you want to cancel and click Manage Subscription.
Click Cancel Subscription
Here you can select a reason for cancelling.
Next, you can provide feedback on your experience. Lastly, you'll want to click Confirm and Cancel to cancel your subscription.
After this, your Subscription is now cancelled.
To view a list of your cancelled subscriptions, click Cancelled Subscriptions.