Prepaid subscriptions will continue to renew for the original term length (Month-to-month, 3 Month, 6 Month). If you wish to adjust that term length for future renewals, follow these steps:
1. Go to Cratejoy.com and log in with your current email address.
2. Once logged in, click on your name in the upper right. From the drop-down menu select Orders.
3. You will see your orders are sorted into several tabs: Active Subscriptions, One Time Purchases, Cancelled Subscriptions and Gifts Given.
4. On the specified order, click Manage Subscription.
5. Click Change Product Details.
6. Under Term use the dropdown menu to select the desired term length.
7. Click Save Changes.
8. This change does not take effect until your next subscription renewal.
NOTE: If you just created your order and accidentally chose the wrong term length during checkout, please contact Cratejoy Support for assistance within 24 hours.
Updated by Dre 10/15/21