This article will guide you on how to reactivate a canceled subscription in Cratejoy as a seller.
On the subscription page, click on the gray Action button on the right side. It will show a drop-down where you should see a "Reactivate Subscription" option. Click on "Reactivate Subscription".
A pop up should appear that outlines what will happen once you've reactivated the subscription. Verify the subscription information is correct before selecting "Confirm Reactivation."
After confirming the reactivation, you should see a "subscription successfully reactivated" message. Once you close out of that message, you will see that the subscription is now in an active status.
If you have any questions or concerns, please email [email protected] for further assistance.