Getting Started

Cratejoy Security / PCI compliance
This article explains what kind of security Cratejoy provides and explains what PCI compliance is and how Cratejoy is PCI compliant. Cratejoy uses indus...
Mon, 1 Apr, 2019 at 6:46 PM
Importing Subscribers
Yes, it is possible to have your customers imported from your existing platform! Many of our merchants move to Cratejoy from platforms that have compatibl...
Mon, 1 Apr, 2019 at 6:46 PM
Leave Test Mode
This article will walk you through on how to take your store out of test mode so that you can start taking orders. In test mode, no real money is excha...
Mon, 1 Apr, 2019 at 6:46 PM
Placing a Test Order on Your Cratejoy Marketplace Listing
This article will walk you through on how to place a test order on your Cratejoy Marketplace listing. When in test mode, you can run tests to view vario...
Mon, 1 Apr, 2019 at 6:46 PM
Running a Pre-Launch Campaign
This quick guide will walk you through on setting up a pre-launch campaign on your Cratejoy website. The goal of your pre-launch campaign is to gather a...
Mon, 1 Apr, 2019 at 6:47 PM
Taking a Screenshot
This article will outline how to take screenshots on Windows and Apple computers, along with iOS and Android mobile devices. Whether in live chat or a t...
Mon, 1 Apr, 2019 at 6:47 PM
Uploading a File in Chat
In the course of a live chat, a support representative may ask for a screenshot, or some other form of a document, to help best diagnose and resolve your in...
Mon, 1 Apr, 2019 at 6:47 PM