Cratejoy Merchant Support articles about Subscriptions.

Viewing Subscriptions
Go to Subscriptions From the merchant portal, choose Subscriptions from the navigation menu. Find the Subscription to View Either scroll through the...
Thu, 28 Oct, 2021 at 6:38 PM
What is the difference between Gifting 1.0 & Gifting 3.1?
Gifting 1.0 does not work on the Marketplace. Wondering what the difference is between gifting 1.0 and 3.1? Here's a handy table outlining the features...
Thu, 28 Oct, 2021 at 6:38 PM
How to Reactivate a Subscription
This article will guide you on how to reactivate a canceled subscription in Cratejoy as a seller. On the subscription page, click on the gray Action butto...
Wed, 29 Jan, 2020 at 10:18 AM
Dunning for Storefront Orders
Dunning helps sellers avoid passive churn and win back subscribers. This feature allows sellers to attempt to renew subscribers that are set to "Pas...
Mon, 9 Oct, 2023 at 9:48 AM