Cratejoy Merchant Support articles about design.

One-Time Shop Customization
This customization is not available on the Swift or Rapido themes. You can install any new theme by navigating to the  Cratejoy Design Store  on your Cratej...
Wed, 18 Sep, 2019 at 9:13 AM
Optimizing your Store for Mobile Devices
This article will walk you through a couple of things to consider when designing your site so that it looks great even on mobile devices. If you're usi...
Fri, 29 Oct, 2021 at 12:02 PM
Previewing your Site on Mobile Devices
Go to the Design section: Open the Designer for your theme: In the lower left-hand corner, choose the screen size you like to preview:
Fri, 29 Oct, 2021 at 12:03 PM
Recommended Designers
Make sure and read this help doc: Best Practices for Hiring Designers and Developers Simple changes (like changing the text or an image) can be done in the...
Thu, 30 Nov, 2023 at 1:50 PM
Recommended Image Sizes and Image Optimization
Cratejoy templates do not currently have defined recommended sizes for your images, but there are some best practices that will help in understanding how to...
Mon, 1 Apr, 2019 at 6:46 PM
Removing Gift Options from Checkout
If you don't want the gifting option available, you can remove the "Give a Gift" link from your theme, but the "This is a gift" opti...
Mon, 1 Apr, 2019 at 6:46 PM
Removing the "Powered by Cratejoy" Logo
This article only applies to the new designer. Not sure which designer you have? Check here. If you have upgraded to the Essentials plan or above, you ca...
Tue, 15 Nov, 2022 at 10:57 AM
Showing a Single Price Instead of a Range
When your products have multiple payment terms, the subscribe page will by default display a price range rather than a single price. For example, in the scr...
Fri, 29 Oct, 2021 at 12:04 PM
SSL is an internet protocol that is used to secure the communication between two different computers. You can tell a web session is secured if the web addre...
Wed, 3 Nov, 2021 at 12:06 PM
Troubleshooting Thank You Page Isssues
After successfully checking out, customers will be shown a "Thank You" page that summarizes their order. Having a working thank you page, at the v...
Fri, 29 Oct, 2021 at 12:04 PM