Settings

Customizing Notification Emails
From the merchant portal, choose Settings from the navigation menu, and Notifications from the dropdown menu. Choose the Notification to Customize ...
Mon, 1 Apr, 2019 at 6:46 PM
Customizing your Billing Disclaimer
Your Cratejoy checkout page includes a billing disclaimer tooltip that can be customized. The tooltip can be viewed by hovering over the question mark next ...
Mon, 1 Apr, 2019 at 6:46 PM
Customizing your Domain
As a part of your Cratejoy all-in-one plan, you are given a unique cratejoy.com subdomain to direct customers to your Store (yourstore.cratejoy.com). Th...
Mon, 1 Apr, 2019 at 6:46 PM
Customizing your Timezone
This guide will walk you through on how to change your time zone for your store in your merchant portal. What time zone does my store & site opera...
Mon, 1 Apr, 2019 at 6:46 PM
Do you integrate with any email marketing solutions?
We do! We currently integrate with Mailchimp, SumoMe, and CartHook through the Cratejoy App Store found in the Merchant Portal. We do not currently inte...
Mon, 1 Apr, 2019 at 6:46 PM
Editing Notification Emails
To be able to customize your notification emails you need to know what variables are available, and what properties those objects have. Below is a list of...
Tue, 10 Dec, 2019 at 4:00 PM
Feature Requests
Cratejoy is a turnkey SAAS platform for the subscription business model used by thousands of businesses, all around the world. That means we receive a lot o...
Mon, 1 Apr, 2019 at 6:46 PM
Handling Credit & Debit CVC/CVV Errors or Declines on the Checkout Page
For a more in-depth overview on common credit card errors/declines, check out this helpful article. Please note, the following applies directly to merchan...
Mon, 1 Apr, 2019 at 6:46 PM
How to Customize Your Store Name and URL
Your Store Name and URL are generated with your fill out your profile while setting up your store for the first time. You can change these at any time with ...
Mon, 1 Apr, 2019 at 6:46 PM
Managing Customer Email Notifications
Go to Notification Settings From the merchant portal, choose Settings from the navigation menu, and Notifications from the dropdown menu. Turn On...
Mon, 1 Apr, 2019 at 6:46 PM