Apps

Troubleshooting Add-Ons App Issues
If you have added the Add-ons app, but your add-on products are not appearing in your subscribe flow, the likely issue is that you are using an older theme....
Tue, 28 Jan, 2020 at 11:28 AM
Importing Cancelled/Expired Customers to Mailchimp
This article ONLY applies to merchants who were specifically informed they did not have their subscribers automatically imported on 2/25/2016, or whom have ...
Mon, 1 Apr, 2019 at 6:46 PM
Integrating with Google Tag Manager
Sign up for or Log In to Google Tag Manager If you don't already have a Google Tag Manager account, simply go to Google Tag Manager and follow the pr...
Mon, 1 Apr, 2019 at 6:46 PM
Keep Leading Zeros for Zip Codes in Excel
When importing our exports into Excel, by default Excel will try to determine the type of each column, and will assume that the ZIP codes are Numbers. This ...
Mon, 1 Apr, 2019 at 6:46 PM
Mailchimp Merge Fields FAQ
Information exported from Cratejoy to MailChimp Merge fields EMAIL - Email address (e.g. [email protected]) - Your customer's most recent email ad...
Fri, 28 Aug, 2020 at 4:33 PM
Referral Program FAQ
In this article, we'll cover a lot of the frequently asked questions about the referral program: How much does the referral program cost? Is ther...
Mon, 1 Apr, 2019 at 6:46 PM
Setting up MailChimp
If you do not have an audience list created within you're MailChimp Account, you'll want to do this before getting started. See MailChimps guide ...
Tue, 10 Nov, 2020 at 1:49 PM
Setting Up the Referral Program
Referral Program is available on Storefront only. Questions about the Referral Program plan and pricing? Check out our FAQs In the article, we'll dis...
Tue, 28 Jan, 2020 at 2:07 PM
ShipStation FAQ
When are shipments synced with my ShipStation account? Shipments are synced on the order date of the shipment, which is the date listed on an individual s...
Mon, 1 Apr, 2019 at 6:47 PM
Social Media Sharing Best Practices
So, what exactly do you put in these boxes? We've found that the best referral programs generally include default copy that provides the reader wi...
Mon, 1 Apr, 2019 at 6:47 PM