Products

Deleting a Product
Go to Products From the merchant portal, choose Products from the navigation menu. Select the Product You can either scroll through the list of prod...
Thu, 28 Oct, 2021 at 7:54 PM
Exporting One-Time Products
This article goes over the one-time product export including what is included in the report as well as frequently asked questions. How to export one-time...
Tue, 29 Dec, 2020 at 12:38 PM
Exporting subscription products?
How to export your subscription products: Go to the Products page on the Merchant portal, and click Subscription Products. From there, you’ll find the E...
Mon, 1 Apr, 2019 at 6:46 PM
Gift Card Frequently Asked Questions
This article goes over some of the frequently asked questions (FAQs) when it comes to gift cards on Cratejoy. Can a gift card be used more than once? Y...
Thu, 28 Oct, 2021 at 7:54 PM
Issuing Gift Cards
If you want to give a customer credit your store you can issue them a gift card manually. To do this make sure you have first created a gift card. Step 1: ...
Thu, 28 Oct, 2021 at 7:53 PM
Product Level Shipping Rates
Each product you create, subscription or one-time, has three options for shipping rates: Automatically Calculate, Free, or Flat Rate Shipping. Automaticall...
Thu, 28 Oct, 2021 at 7:53 PM
Subscription Product Variants and Surveys
If you're looking to ask your subscribers more detailed questions before they purchase your product than building a survey or adding product variants i...
Thu, 28 Oct, 2021 at 7:53 PM
Updating Subscription Product Terms
Here, we’ll walk you through how to add or hide different terms for your subscription products.  How to enable or disable terms Navigate to Product -->...
Thu, 28 Oct, 2021 at 7:52 PM
How to Add a One-Time Product
You can create one-time products from the Products tab in the Seller Portal. Products that you create will show up in a separate 'Shop' page than ...
Tue, 29 Sep, 2020 at 10:38 AM
Inventory Management for Subscription Products FAQs
This article goes over some frequently asked questions on Inventory Management for Subscription Products. To review how to set up Inventory Management and h...
Sun, 27 Sep, 2020 at 10:16 PM