Troubleshooting MailChimp Errors
Are you setting up MailChimp in Cratejoy and seeing an error? This error is most likely due to the fact that you didn't create a list in MailChimp firs...
Mon, 1 Apr, 2019 at 6:47 PM
Updating the Referral Program Invitation Notification
Making sure your referral program invite emails look nice, like your welcome emails, is integral in the success of the program. We put together a simple t...
Mon, 1 Apr, 2019 at 6:47 PM
Using Coupons with Referral Program Links
It's possible to use the referral program to also incentivize potential customers to sign-up by automatically applying a coupon to their cart when they...
Mon, 1 Apr, 2019 at 6:47 PM
Using Share a Sale Affiliate Software
1. First, go to the code editor and find the file named 'thank_you.html'. It should look something like this: 2. This is the page tha...
Mon, 1 Apr, 2019 at 6:47 PM
Using the Add-Ons App
For more details on how the Add-Ons app works, please check out the Add-Ons FAQ here:
Mon, 27 Jan, 2020 at 3:55 PM
Using the Localize App
This article only applies to the Cratejoy Storefront Plan. Not sure if you have a storefront? Check here. It is possible to change the language of your si...
Mon, 1 Apr, 2019 at 6:47 PM
Using the Loyalty Program
Please note, the Loyalty Program is a beta program. Therefore, there may be some unknown issues. If you encounter an unexpected error, please contact Cratej...
Mon, 4 Nov, 2019 at 2:20 PM
Using the ShipStation App
What is ShipStation? ShipStation is a web-based software designed to help eCommerce retailers process, fulfill, and ship their orders from all the most po...
Mon, 1 Apr, 2019 at 6:47 PM
Utilizing the Advanced Rebilling App
This guide will walk you through on how to set up weekly, bi-weekly, bi-monthly, quarterly and ad-hoc in your Cratejoy Merchant portal. Before you can ...
Mon, 1 Apr, 2019 at 6:47 PM
Troubleshooting Subscribe Flow Navigation Issues
What do I do if there are blank spaces in my subscribe flow navigation? If the breadcrumb navigation in your subscribe flow has a "blank" step...
Tue, 28 Jan, 2020 at 2:10 PM