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Subscriber Support

Get Help with Your Subscription 14

Cancelling a Subscription as a Cratejoy Customer
How do I change the payment method associated with my current subscription?
Understanding When a Subscription will Ship
Customer guide on modifying subscriptions
How do I view orders and shipments from previous months?

See all 14 articles

Getting Help with Your Subscription or Cratejoy Account 4

Giving a Gift Subscription
Receiving a Gift on Cratejoy
What browsers does the Cratejoy Marketplace support?
Cratejoy Subscriber FAQ

Manage Your Account 22

How can I change the size, color, or other options on my subscription?
Can I view subscriptions that I purchased from seller's stores under "My Subscriptions"?
Cratejoy Charges on your Credit Card Statement
How to Add a New Payment Method to Your Marketplace Account
How to Add an Address to Your Marketplace Account

See all 22 articles